Protecting our customers’
Every business relies on data. It’s what drives your business decisions and helps you make sense of the world around you. Our goal is to mitigate the impact of data loss and provide customers with peace of mind that their data is always secure.
The hidden costs of data loss
The data protection and recovery landscape has evolved and is becoming increasingly complex for organisations to navigate. With data growing and becoming more disparate, customers have a wider data protection challenge on their hands, ensuring their data is always protected and can be recovered in an incident. In addition to this, organisations face a significant threat from malicious attacks. Data loss and the time it takes to recover from an attack costs businesses more than just money—with reputational damage causing years’ worth of setbacks.
Data protection and recovery made simple
Our managed services revolve around reducing the risk profile for our customers. We are committed to mitigating the impact of data loss and providing customers with the peace of mind that their data is always safe with us. With data protection moving from compliance to security and now focusing on intelligence, we work with our customers to provide analysis of their data, giving them a sense of risk and visibility of “good data.”
Why Enterprise Management?
We work around the clock to ensure platforms are available so you can recover your data when you need it.
We provide valuable insights from your environment, allowing for rapid detection of an event and assessment of the ‘blast radius’ and criticality of the data affected.
We support our customers in recovering their data, from small but critical files to complete site restorations.
Our teams have wide operational knowledge of the environment that data protection vendors sit within, meaning we can work with our customers to manage these.
Our teams spend hours each day with vendor support resolving any issues with the platforms, freeing up your teams to focus on projects that drive your business forward.
- Dedicated specialist teams allowing you to completely outsource your backup and recovery solutions, giving your team valuable time back
- Proactive problem resolution, monitoring the solution to recognise and resolve issues before they impact the service
- Hands-on deployment support from our experts throughout the service term
- Unlimited access to our support team and data protection and recovery experts 24x7x365
“Northern Gas Networks have worked with Harbor for the past few years on our Enterprise Netbackup services and found them nothing but excellent in the manor they conduct themselves. The staff are always supportive in any scope of requirements we present them and the technical collaboration we have, demonstrates how skilled and experienced Harbor are in their industry. They continue to provide us with customer added value and are always looking at ways to help us drive service enhancements in our backup landscape where possible. The overall partnership we have developed with Harbor gives us great confidence and trust in them co-managing our backup landscape. They really set the standards on customer service and we look forward to a strong working partnership with them for many years to come.”
“Harbor assisted me in redesigning Dentons UKMEA backup estate to simplify and centralise the data. They provided an exceptional managed service of our backups, freeing up my internal IT team to deliver on more strategic projects. I have continued to recommend Harbor’s services to other organisations that I have worked with if they had similar requirements. The team at Harbor are extremely professional, knowledgeable and provide peace of mind to the business that backups can be maintained and recalled if the need were to ever arise. I would not hesitate to recommend them for any backup delivery or management project. They are my preferred go-to partner, acting as a sounding board whenever needed in helping to make informed strategic decisions around data, its protection and backup.”
“I’ve worked with the Harbor team for many years. The trust and confidence that I have in their knowledge, capability and exceptional managed services keeps me returning to them time and again. The challenge with backup is that it tends to be resource draining and takes already limited IT resources away from critical business projects. By using Harbor’s managed services my talented internal resources regain time to focus, which ultimately keeps them happier as well.”
“‘I have worked with Harbor on several occasions, with a number of different clients, across various sectors. I have always found their levels of expertise, proactivity, and professionalism to be especially high. I would highly recommend them to other businesses for the provision of backup, business continuity and disaster recovery services.”
For more information on how our services can help your business, please get in touch
using the contact details below and we will get back to you as soon as possible.
Suite 2, Trident House
42-48 Victoria Street
St Albans, AL1 3HZ