Life at Harbor

Are you ready to do right by data?

Join a team where bold ideas drive us forward, excellence is expected, and growth comes as standard.

Our Story

At Harbor, we do right by data. And by each other.

We're a highly respected, specialist, growing business in which our team members (Harborites) are trusted, supported and stretched — with the flexibility to live life to the full and the connection to feel part of one team.

As a business that's evolving at pace, our team members are ready to make an impact from day one, achieve ambitious targets, and work collaboratively to bring our bold vision to life.

Life at Harbor
Life at Harbor

Life at Harbor

Fast-paced. Ambitious. Fuelled by our HarboUr spirit.

Life at Harbor moves fast, aims high, and is fuelled by our HarboUr spirit. For us, bold ideas drive us forward, excellence is expected and growth comes as standard.

Every day we work hard to move closer to our shared vision. We're proud of, and care about, our work, our impact, and each other. That's life at Harbor.

We're a global organisation, with Harborites located in London, St. Albans, Australia, the Philippines, Bulgaria, and the USA. Whilst we have offices in London and St. Albans, most of us work from home, staying connected through virtual collaboration, quarterly team meet-ups, and a shared sense of purpose.

With a recent (Q4 2025) eNPS score of 66, our Harborites are proud to work at Harbor. Here's why:

66
eNPS score — Q4 2025
Our Harborites are proud to work here.

What we stand for

Our culture code

In 2025, we defined our culture code — capturing what drives us (our purpose), what we're striving to achieve (our vision), and the values that guide how we show up every day.

Our purpose

We exist to do right by data.

For us, 'doing right by data' means ensuring it's safe, secure, restorable and recoverable — so it can be used as a force for good, informing the right decisions and inspiring confidence, no matter the situation.

Our vision

Peace of mind in a secure, data-smart world.

We're working towards a world where data is always safe, accurate and reliable — collected thoughtfully, managed responsibly and used wisely, empowering everyone to live and work safely.

Relentless EXCEllence

Out-think ordinary

  • Scrutinise like a customer, solve like a pro.
  • Stay grounded. Keep growing.
  • Give up.
  • Rise up.
  • Run to the red line. RECOVER.
  • Create confidence through competence.

Quiet inteGRITy

No audience necessary

  • Do what's right, even if it costs you.
  • Promise it. Do it.
  • Rule.
  • Respect.
  • Listen with an open mind.
  • Make an impact. Inch by inch.

HarboUr spirit

We > You

  • Don't be a duck, be an eagle.
  • Enjoy the waves. Bold and brave.
  • Me problem.
  • Our problem. No problem.
  • Value every voice.
  • Unlock collective genius.

Our HarboUr spirit

A genuinely friendly, low-ego environment

Even though we're spread across the globe, distance doesn't weaken our HarboUr spirit. We help each other, collaborate closely, and celebrate wins together. For us, a great team isn't defined by location — it's defined by how we show up for each other.

"Harbor feels like a close-knit community — colleagues are friends as well as teammates. Everybody pulls in the same direction."

George Stone

George Stone

Account Manager

"There is no 'U' in Harbor as 'WE' always work as a team helping each other regardless."

Cherry Tsang

Cherry Tsang

Project Manager

"No unnecessary bureaucracy or formality. Very little drama. Feels like people are pulling in the same direction."

Tom Dove

Tom Dove

Internal Product Manager

"From top management down to engineers and employees, people here are very friendly and approachable."

Jo Anne Naypes

Jo Anne Naypes

Data Protection Specialist

Our HarboUr spirit

A genuinely friendly, low-ego environment

Ours is a genuinely friendly, low-ego environment. Even though we're spread across the globe, distance doesn't weaken our HarboUr spirit. We help each other, collaborate closely, and celebrate wins together. For us, a great team isn't defined by location, it's defined by how we show up for each other.

Meet the team

James Harris

James Harris

CEO

James leads Harbor with a vision for innovation and strategic partnerships.

James Connelly

James Connelly

CRO

James focuses on revenue growth and building strong client relationships.

Nick Barron

Nick Barron

COO

Nick ensures operational excellence and seamless service delivery.

Sean Pedrosa

Sean Pedrosa

Sales & GTM Lead

Sean drives sales strategy and go-to-market execution.

Rebecca Nixon

Rebecca Nixon

Sales Manager

Rebecca leads the sales team with a focus on customer success.

Mike Milton

Mike Milton

CFO

Mike leads the company's financial strategy and operations.

Harbor team
Harbor team
Harbor team
Harbor team
Harbor team
Harbor team
Harbor team
Harbor team
Harbor team
Harbor team

"Harbor feels like a close-knit community — colleagues are friends as well as teammates. Everybody pulls in the same direction."

George Stone

George Stone

Account Manager

"There is no 'U' in Harbor as 'WE' always work as a team helping each other regardless."

Cherry Tsang

Cherry Tsang

Project Manager

"No unnecessary bureaucracy or formality. Very little drama. Feels like people are pulling in the same direction."

Tom Dove

Tom Dove

Internal Product Manager

"From top management down to engineers and employees, people here are very friendly and approachable."

Jo Anne Naypes

Jo Anne Naypes

Data Protection Specialist

"It's a very tight knit community where everyone seems like friends as well as colleagues."

Sam Phillips

Sam Phillips

Business Operations

Leaders & managers who show up

Accessible, approachable and supportive

At Harbor, our leadership and management style is rooted in our culture code. We're genuinely invested in our Harborites' success and back each other when things get tough.

"Working within Harbor I have always felt supported and appreciated as part of a team."

Karl Langston

Karl Langston

Data Protection Consultant

"My manager is very supportive and exceptional."

Jo Anne Naypes

Jo Anne Naypes

Data Protection Specialist

"I have loved how I've been welcomed to the company."

Paddy Pattenden

Paddy Pattenden

Senior Sales Engineer

⚠ Leader & manager stories — Rachel to provide (short first-person stories about what leading/managing at Harbor means to them)

Grow. Make an impact

Real stories from Harborites

Ambition and growth thrive at Harbor, with real opportunities to learn, stretch, and progress — and a genuine voice in shaping how Harbor evolves.

Rebecca Nixon

Rebecca Nixon

Sales Manager — growing with the business

Rebecca joined Harbor nearly seven years ago in a partner-focused role. She's grown with the business, expanding into channel leadership before stepping into her current role.

"At Harbor, you're trusted to get on with things. No two days are the same — one day I'm coaching the team, the next I'm helping shape a new service."

Poppy Bare

Poppy Bare

Channel Manager — balancing career and motherhood

Returning to work full time when her son Jude was just eight months old was not easy. Poppy found her rhythm with the support of a role that offers real flexibility.

"I love my job. I love the impact I can make and the flexibility that allows me to make it all work."

James Harris

James Harris

CEO — building Harbor with purpose

Harbor was built on experience, resilience, and a strong sense of responsibility — expertise people could trust, a culture built on loyalty and integrity.

"We want to be known for being trusted, capable and good to work with."

⚠ Additional growth stories — Rachel to provide (e.g. Zena's and Tabs' stories of how they've grown and made an impact since joining Harbor)

Flexibility built on trust

Work how and where you choose

We offer flexibility and autonomy, trusting our Harborites to deliver results. We focus on outcomes over hours, while providing the structure needed to stay engaged and avoid isolation.

"Working from home is the perfect situation for life vs work balance. The quarterly meet up adds that bit of social connection that bridges the gap."

James Read

James Read

Head of Sales Engineering

"We're given the autonomy to work on what we think makes most sense to the business. Good access to the SLT to gauge direction."

Tom Dove

Tom Dove

Internal Product Manager

"The flexibility and focus on my family is rare nowadays, especially in a sales business."

Poppy Bare

Poppy Bare

Channel Sales Manager

⚠ 3 Harborite flexibility stories — Rachel to provide (e.g. Poppy's LinkedIn story)

Fancy becoming a Harborite?

Ready to do right by data?

If you'd like to join a team where you'll be challenged, supported, and have the opportunity to make an impact — take a look at our current vacancies.

See all open roles →

Recognition & Excellence

Our awards

Softcat 2022

MSP of the Year

Druva 2023

MSP of the Year

Fujitsu 2023

Fujitsu Award

Rubrik 2024

Global MSP Partner of the Year

Softcat 2025

Services Partner of the Year

Bytes 2025

Bytes Award

Join the team

Ready to do right by data?

Upload your CV and tell us about yourself. We'll be in touch as soon as a suitable role comes up — or if we think you'd be a great fit right now.

  • Fast-growing, purpose-led company
  • Flexible, remote-first working
  • Genuine support for growth and development
  • eNPS score of 66 — our team are proud to work here
  • Low-ego, collaborative culture
Prefer to reach out directly?
Email us at careers@harborsolutions.com
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