Zena Najdawi, Senior Project Manager

Zena didn’t start her career in tech. In fact, she began in one of the most emotionally demanding sectors – social work. “I wanted to help people,” she says. And for years, she did. But the realities of the role, especially during COVID, left a lasting impact. “You go to bed thinking about it. It took its toll.”

It was a bold leap from frontline support to IT project management – but one that’s brought her fresh energy and purpose. “I’ve always been fascinated by technology and how quickly the world is changing. I was looking for a fresh challenge with a different kind of focus.”

Now a Senior Project Manager at Harbor, Zena thrives on the variety. “I love cross-team working – collaborating with sales, tech, and support. No two days are the same.”

She’s the steady hand behind the scenes, helping clients implement data protection and recovery solutions and guiding complex projects to completion. “It’s about making sure everything’s on track, and everyone’s reassured.”

But for Zena, the biggest highlight isn’t the tech – it’s the people. “There’s this Harbor spirit – we work hard, we laugh, and we genuinely care about each other. That’s rare.”

When asked what keeps her grounded, she smiles. “Walks. No phone, no music – just ten minutes in the park. You can’t deliver your best if you’re running on empty.”

From translating between teams to tackling tough escalations, Zena’s role may be behind the scenes, but her impact is clear. And her advice to others?

“Don’t be overwhelmed. You’ll grow into the role. And remember – take a breath. The work will get done.”